Workshops: Cash Room Processing, One-Man Trucks, and Why Become An Armored Carrier

If You Missed the Workshops, No Problem!

The Cash Room Processing workshop was video recorded and is available to all IACOA members in good standing. After logging in, go to Members/The Forum and click the video links you want to watch. The workshop content will be refined and offered as a number of sessions at the IACOA Annual Conference May 14/15 2022, at the Omni Interlocken Hotel in Denver. We hope to see you there.

Workshop Details

Become a Member

IACOA Membership is required to attend the 2021 in-person workshop.

Workshop Overview

IACOA’s  in person workshop was held in conjunction with the National ATM Council’s (NAC) ATM Security Academy at Caesar’s Palace, Las Vegas. The workshops were held on Monday afternoon, October 11th, and Tuesday morning, October 12th. There was no charge for IACOA members & NAC conference attendees to attend. The agenda was as follows: 

Cash Room Processing Workshop; Should You Make The Investment:
Should you take the leap and open a Cash Room Processing Center? In addition to panel discussions by members who already operate cash rooms, there will be a cash room demonstration which will take you through the entire process from the retailer preparing their deposit, pickup by armored carrier, software track and trace, delivery to the armored carrier’s terminal, transfer to the cash room, deposit verification and counting under video surveillance, and credit to the customer’s bank account.  

One-Man Truck Workshop; What You Need to Consider:
Should you consider operating One-Man Trucks? In addition to a panel discussion of members who are currently operating one-man trucks and their thoughts on what works best for them in their markets, there will be one or more armored trucks designed for one-man operations in the demo room.

Why Become An Armored Carrier; Is It Right For Your Business & How IACOA Can Help:
Should you consider becoming an armored carrier? Panelists will include veterans who once pondered the same question. What factors influenced their decision to move forward, and what in their experiences might help you avoid the same pitfalls.


Workshop Agenda
as of 09/03/2021

Sunday, October 10, 2021
01:00 P.M. – 05:00 P.M. Board of Directors meeting

Monday, October 11, 2021
09:00 A.M. – 11:30 A.M. Board of Directors meeting continued if necessary
11:30 A.M. – 01.00 P.M. Lunch on your own
01:00 P.M. – 01:15 P.M. IACOA Welcome
Mr. Cliff Jordan, IACOA Vice-President & President of Rapid Armored Car, Brooklyn, New York
01:15 P.M. – 04:30 P.M.

Cash Room Processing Workshop; Should You Make the Investment?
Panelists to include three operators already operating a cash room processing center, and three Platinum vendors that offer hardware or software cash room processing solutions. The Demonstration Room will include a hands on “day in the life of a deposit” as it begins at a retailer, ATM, or bank branch, continues through all the steps leading to it being processed and a bank account credited. Topics to be discussed include the following:
a). What do you need to evaluate before you consider opening a cash room processing center?
b). What capital equipment investment must you consider before taking the leap?
c). In today’s difficulty with acquiring employees who can pass background checks and will even apply for a job, how will you adjust for this reality, and how much weight should it carry in your analysis?
d). We will demonstrate how deposits can be tracked from pickup with the retailer (smart safe/Digital ATM/back room office), while on the armored truck, acceptance by your terminal check-in, transfer to your cash room, deposit processing, crediting accounts, and resolving disputes more efficiently than your bank customer can.
e). If you weren’t before, you’re an MSB now.
f). Your cash room will require new procedures, policies, and culture
g). In the end, how profitable your cash processing center will be is dependent upon how well you put all these pieces together to create a streamlined, efficient, and consistent machine.
4:30 P.M. – Dinner on your own

Tuesday, October 12, 2021
10:00 A.M. – 10:10 A.M. NAC Welcome to IACOA & NAC Security Academy Attendees
10:10 A.M. – 10:20 A.M. IACOA Welcome to NAC Security Academy Attendees
10:15 A.M. – 11:15 A.M.

One-Man Truck Workshop; What You Need To Consider
Panelists to include CIT veterans who traditionally have and still operate two and three man crews and have recently added one-man truck configurations; insurance brokers; a CIT veteran security consultant; and an armored car builder. Topics to be discussed include:
a). What to consider before you add one-man truck crews to your operation
b). How to encourage your multi-person crews to work alone
c). The need to design into your vehicles both physical and technological security
d). How to balance reduced operating costs with increased risk
e). Should you mix retail route and ATM stops
f). Industry loss experience with one-man crews
11:15 A.M. – 12:00 PM

Why Become An Armored Carrier; Is It Right For Your Business & How IACOA Can Help
Panelists to include CIT veterans and ISOs who have launched their own CIT Divisions. Topics to be discussed include:
a). Gain control over the movement of your assets
b). Easier to establish banking relationships
c). Reduce your transportation costs by servicing others on your route
d). Eliminate ATM downtime due to missed carrier loading
e). Service and process digital currency cash pickups and smart safes
f). There is no Armored Car University, ask away, there are no bad questions
g). Vehicle design and maintenance
h). Terminal design and security
i). Auto & All Risk Crime Insurance
12:00 P.M. – 01:00 P.M. Luncheon
01:00 P.M. – 04:00 P.M. NAC Security Academy Opens (IACOA attendees are welcome to attend)
04:00 P.M. – This concludes the IACOA Workshop Agenda. If IACOA members wish to attend the full NAC annual conference, they may do so by registering with NAC at a special reduced price by calling (904) 683-6533.

Frequently Asked Questions

Guest Registration

Non-members may not attend the 2021 Workshop without first requesting and receiving prior approval. If you are a non-member and would like to attend this year’s Workshop, you need to contact John Margaritis,  IACOA’s Administrator at (281) 292-8208. Do not send a Registration Form until your attendance has been approved.

Representations & Releases

It is understood and agreed by any and all Attendees to this year’s IACOA Workshop, that no representations and/or endorsements are being made or will be made by IACOA with respect to any information, equipment, systems, hardware/software, programs, and/or industry related material that may be presented, exhibited, shown, discussed, etc., at any of the IACOA functions or meetings.

Furthermore, by executing a Registration Form, anyone participating in such functions and/or meetings acknowledges and fully releases, acquits, satisfies and forever discharges IACOA and its Officers, Directors, Agents, employees or representatives from any and all matters of actions, course of actions, suits, claims and demands whatsoever at law or in equity against IACOA and its Officers, Directors, Agents, employees or representatives.

We will be filming and photographing at the IACOA conference. Your image may be captured and used at a later time to promote future conferences. IACOA, Inc. retains the rights to those images.

Covid-19 Precautions

Your Health & Safety Are Important To Us! Please rest assured that IACOA will be taking appropriate measures to facilitate the health and safety of all workshop participants. IACOA encourages our attendees and vendors at the IACOA workshops to follow current and applicable public health and safety guidelines and precautions relative to large group gatherings at the time of the event.

IACOA 2021 Workshop Attendee & Vendor COVID-19 PANDEMIC WAIVER & RELEASE:
Despite everyone’s very best efforts, some degree of risk may still exist in the context of a large indoor gathering such as the IACOA workshop to the extent COVID-19 pandemic conditions persist at the time of the Event. By attending the IACOA workshop, each Attendee and Vendor acknowledges and agrees on his/her own behalf and on behalf of Attendee’s and Vendor’s personnel, contractor(s), and family member(s) at the Event, to accept and assume all health and safety related risks or consequences associated with a potential or actual exposure to COVID-19, including its variants, while in attendance at the IACOA workshop. Such acknowledgment and agreement by Attendee and Vendor also constitutes an express waiver and release of IACOA, its officers, directors, and contracted staff from any and all COVID-19 related liability or damages.